Training for New Hires

Requested for eLearning Operations to test course assignments when there is a new instructor.

This Mock Lesson would therefore provide the test environment for New Instructor Onboarding.

Be part of an energetic and positive team of committed professionals dedicated to assisting customers with academic questions and concerns. Employees are expected to provide a high level of Customer Service in an online environment and positively represent the Achieve brand.

We created this Moodle course for newly hired Answering Service Rep training. Our on-boarding course is designed to train you on some of the company-wide essentials like Basecamp and Hubstaff  which is used by all departments, in addition to job-specific training details like how to use Ring Central. You will complete each module and manually check off the activity when you have finished reviewing it. 

Course with assessment for current staff of College Research. - Course mainly used for case study.

This course is designed for current Achieve employees who need training on Hubstaff. 

Live Chat Agents help customers and leads that visit Achieve's website looking for answers, or wanting to know more about our services. The Live Chat Agents are responsible for providing customer support, product suggestions, and general company information via a Live Chat portal.